Customer reviews of Route One Car Sales
At Route One Car Sales we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Route One Car Sales
Based on 25 customer reviews
By sean L on 14 August 2019 | Verified purchase
I recently bought a truck from Route one a short time later some small issues developed I called them and they immediately set to sorting the problems out ordered what was required and got it back on the road quickly. They kept me informed of what was happening and got the works done at a time convenient to me they also provided an RAC warranty The service is excellent and I highly recommend them. Thank you all at Route one !
By sam H on 27 July 2019 | Verified purchase
They was really helpful and use full great service would use again
Route one car sales A+++
By daniel S on 29 May 2019 | Verified purchase
Brilliant selection of cars, nice friendly staff, amazing after sale care. Would definitely buy another 4x4, car, bike from here.
Better than a main dealer
By keith M on 18 March 2019 | Verified purchase
Better than a main dealer. Car sold as described, Nissan warranty issues resolved before sale. Easy to deal with.
By Luke C on 03 March 2019 | Verified purchase
From the start to finish I was delighted with the standard of service I received. Would highly recommend
excellent service, best van yet
By Sacha S on 20 February 2019 | Verified purchase
this is my 3rd van and its the best one yet. thank you
Purchased a Ranger Thunder not fit for purpose
By Lindsay R on 10 March 2020 | Purchase not verified
Bought a great looking Ford Ranger in August 2019 that transpired to have the Engine Management light covered under the dash with sticky masking tape hiding the permanently lit orange glow. That was the start of the list of problems. Over the next six months the vehicle was unused as it was sat in garages the dealer offered a scrap Ranger as a donor for parts to be poached from to try and repair my Ranger. Not a professional organisation. RAC warranty invalid as vehicle had pre exsisting faults to sale. The full service history as advertised with the vehicle is not valid as the vehicle has gad a replacement engine. After involving Citisens Advice and reporting to Trading Standards as the dealer was extremley hostile. I eventually recieved a refund. I would not recommend.
Nissan 350z - please Check the car underneath!!!
By Silja W on 18 September 2019 | Purchase not verified
I bought this Nissan 350z (same incredible good sounding description) a few months ago. It was running alright, clutch a bit stiff, but no major problems. Hand it in for a service, lift it up to check underneath... I was a bit speechless. I haven’t seen a car in such a terrible condition in a while. Driving was just not safe and to be honest I also wasn’t brave enough. Called the car dealership who refused to take the car back. After a lot of unprofessional conversations and taking legal action, I got the money back and the car dealer ship picked up the Nissan. I can just recommend anyone who has a look at it, make sure you have a closer look to the car (maybe...hopefully there was some work done). I had a good feeling first, but this whole story was very unsatisfying and frustrating. I hope nobody will make the same experience or mistake. Good luck with finding the right car!
Great communication, even better customer service!
By Dean S on 12 July 2019 | Purchase not verified
Cannot recommend this dealer enough! They have made a potentially difficult purchase into an easy one and have earnt my trust, which I might add is a difficult thing to do where used cars are concerned. If they say they are going to do something they will, one of the few genuine used car dealers out there! I for one will go back to them when the time comes.
By Frank R on 11 April 2019 | Purchase not verified
I went to buy a ranger as I had been told by a garage my truck’s engine was beyond repair. After about 10 minutes the guy at Route One Car Sales walked over to my truck and had a look. He suggested it was the glow plugs at fault. I left my truck there overnight and picked it up the next day with new glow plugs and engine working perfectly. Very honest and helpful company, couldn’t have asked for a better outcome.
Route One Car Sales
- 07778 933216 01892 891357
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|Monday||09:00 - 17:30|
|Tuesday||09:00 - 17:30|
|Wednesday||09:00 - 17:30|
|Thursday||09:00 - 17:30|
|Friday||09:00 - 17:30|
|Saturday||09:00 - 17:30|
|Sunday||09:00 - 14:30|
Alternative times available by appointment.please call to arrange.